I know it isn’t Friday but since we’re heading to the weekend and our Foodie Friday Fun tomorrow, I thought I’d head us in that direction a bit early.
I came across this article about a bizzare kitchen occurrence and in addition to feeling a need to share it with you all I’m thinking it makes an excellent business point. Let’s see what you think.
Cynthia Tan Kian Hoon, 41, was cooking breakfast when she fell forward, right into a knife she was using. The six-inch knife which she was holding in her hand, pierced into her ribs.
She died shortly thereafter, having cut a main artery. Tragic, but instructional for the rest of us. No, the point isn’t to wear non-slip shoes or to use duller knives. In my mind, it has to do with something I see quite often and maybe you do as well: people getting hurt (killed!) by the very tools they need to do their work. Sometimes it’s accidental; more often than not it has to do with someone not understanding how to use the tool in the first place.
Take web analytics. People regurgitate meaningless data points instead of looking for data to answer actionable business questions. Then there’s a focus in social media on “likes” and “follows,” not on the quality of interaction or the transactional value of the social exchange. It’s not limited to the web or to media either.
This was a tragic accident and like most accidents it might have been prevented somehow. All of us who work with the tools of our trade should spend a few minutes thinking about how the very things that help us make a living can hurt us if they’re misused. I think we’ll all be surprised by how much of the pain is self-inflicted.