Monthly Archives: July 2008

Where to?

Verizon Wireless announced their earnings this morning and I found something of interest in the announcement.

Data revenues grew 45.3 percent over the prior year, contributing nearly $2.6 billion. The company had 49.6 million retail data customers in June (approximately three-quarters of its retail customer base), a 25.6 percent increase over the prior year.

The above without the benefit of the iPhone on their network.  As you may know, all the evidence is that iPhone users, while a small installed base, account for a disproportionately high percentage of data usage and it’s reasonable to assume that as other advanced devices like the iPhone come to market in the next year or so, demand for data will soar, as will networks’ revenues from them.

So the question really becomes what are you, as someone who is paying an awful lot of attention to yourself on the web, doing about it?  I know – you’ve barely figured out social media for the web – how can you worry about mobile and the integration of content, ads, and community?  How can you not?

I got up to play golf yesterday and it was pouring.  Lightning everywhere, ponding in the back yard.  I did what I always do – go look at the radar, figure out how long it will take to pass, and proceed accordingly, especially since my course has no tee times and if you show up late, you wait.  I figured it would all be gone in an hour so I dressed and drove up there.  Got right out, played in 3 hours, no rain (OK, one tiny shower on 12 but it was gone in 5 minutes).

My point is that as marketers and content providers we need to look at the radar.  A lot.  Verizon’s announcement tells us something and if we don’t act accordingly, we going to have to get in line on the tee.

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Filed under Helpful Hints, Thinking Aloud

The Toolbox

There are two studies out this morning that are interesting to me (and hopefully to you!).

The first is

a recent survey conducted on behalf of PRWeek and Manning Selvage & Lee (MS&L) by Millward Brown indicates that just may be the case: Despite weakened economic conditions, over 75% of senior marketers say they expect spending for new media and online initiatives to increase in the next year.

The second one is

a recent study by Borrell Associates, a Williamsburg, Va.-based market research firm, uncovered three major trends:

  • Spending on online display ads (web page banners, pop-ups, etc.) have been flat the past two years and are expected to top out at $12.6 billion in 2008, then decline more than 50 percent by 2012.
  • Paid search advertising will peak at $16.9 billion by 2009 and start declining.
  • Online promotions generated about $8 billion in 2007. This category will nearly triple by 2013 to $22.8 billion, exceeding all other online advertising categories, including paid search, banners, email and online audio/video advertising.

How does one reconcile these two?  I believe they’re both right – spending on digital media will continue to grow.  It should – it’s an emerging medium and consumers’ time spent and engagement with it continues to grow.  I’m not sure why there is a giant difference between good advertising and good promotion.  If I’m reading the survey right, it seems as if the difference is that the “promotional” online ads tie to a contest or some other action.  I was always taught that all advertising is supposed to have a call to action and that, it seems, is what we should be measuring.  There are lots of other factors such as the creative to consider before blaming the messenger – the medium.

It’s unfortunate that some CMO’s will read the above survey and turn it into a self-fulfilling prophecy.  There are lots of tools in the marketing toolbox.  Digital media, and display ads within digital media (hopefully with a specific, measurable, excellent call to action) are a big part.  An even bigger, more important part is using all of the tools at one’s disposal as we continue the conversations with the public.

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Filed under Thinking Aloud, What's Going On

The Town Crier

Way back when, I suspect that no one much cared what was going on in Washington (and I suppose there are a great number of folks who feel that way now, but this is NOT a political blog!).  The things they cared about were what was going on in their own backyard and maybe the backyards a town or two over.  Media – basically the newspaper – was inherently local since in general news didn’t travel fast enough to make it timely for the daily or even weekly paper.

Fast forward a couple of hundred years.  The Times printed a story today about how newspapers are cutting their national and world reportage to focus on local.

Half of all papers said they had increased the amount of state and local news they published, especially “hyper-local” community news…the shrunken newsrooms have taken on added duties in feeding their Web sites, like producing subsites covering specific towns or neighborhoods, or posting articles in the morning and updating them throughout the day.

Given that a story in Moscow is on the web and known in NY within minutes (maybe sooner if Twitter was ever up and working), I’m not sure why this is a bad thing.  World and national news has sort of become a commodity.  Good local reporting is rare and there aren’t enough people in any town doing it.   Any brand needs to distinguish itself in some manner and regurgitating the same AP story as every other news outlet isn’t doing that.  Frankly, besides the Times, Journal, and a few other major papers, there isn’t a whole lot of original content happening outside of the metro desk.

So why do the news guys seem upset about this?  If I’m them, I get to the head of the line in my town before the radio, TV, and local web guys get there first.

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Filed under Thinking Aloud