Tag Archives: Television

LCD

If you managed to get through middle school math (I’m hopeful that means most of you), you’re familiar with the term “Lowest Common Denominator.” In math it’s a way to combine unlike fractions by finding a common ground. In business, it’s a way to screw yourself up. You see, there’s another nonmathematic use of LCD and it refers to the lowest or least sophisticated level of something, and that’s the subject of today’s screed.

As anyone who has worked in broadcasting will tell you, the ratings system is a sort of shared myth. Nielsen puts out numbers, TV executives believe them and TV buyers believe the TV executives. Of course, it says right on the front of the ratings book that they’re only accurate up to a point, and like any number based on a sample the results are really a range. That range can be pretty wide as the number of folks in the sample who did something declines (so the published rating for American Idol is probably closer to the truth than the rating for a show ranked 125).

Which is why I find this disturbing:

TubeMogul is bringing Online Campaign Ratings to its RTB video ad platform. The agreement between TubeMogul and Nielsen means advertisers and agency trading desks can cross-reference GRPs for audience age and gender demographics with impressions and clicks to get a fuller sense of a campaign’s performance.

Simple announcement which a number of folks covered.  Except, of course, when one reads further:

While TubeMogul is able to relay metrics like impressions and clicks in real-time, Nielsen’s GRP numbers are only available daily, as with their broadcast GRP metrics. Also TubeMogul’s advertisers will have to log in to the Nielsen dashboard separately to view GRP numbers alongside metrics on TubeMogul’s platform.

In other words, we’re bringing down digital’s great system of non-sampled measurement to the LCD of TV.  That’s bad business in my book.  I realize that the advertising ecosystem isn’t quite able yet to deal with a completely different set of metrics, especially metrics presented in real-time, but the further we dumb down the standards the more likely it is that those lower standards become the norm instead of temporary fixes.

Digital measurement isn’t perfect.  Faulty implementations, disreputable folks cheating via bots and other ways, and an overwhleming amount of data we don’t often present well are issues.  But even with these and other faults the reporting and accuracy is better than what we used in TV, which any TV or agency person will tell you is pretty much a fantasy if you get them talking over a drink.

We can do better!

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Social TV

Back in the early days of the online thing (it wasn’t even really the Internet then), I was working for a major television network (OK, ABC if you need to know).  As part of my job began to involve engaging people with online content, several higher-ups expressed concern that we might be pulling people away from the broadcast.  When I moved on to another large network, that thinking persisted.  We couldn’t or shouldn’t be doing anything that would pull viewers away from their TV screens.  It wasn’t a shock to me that the “exchanging analog dollars for digital dimes” analogy came from a TV person.

American family watching TV (cropped)

American family watching TV (cropped) (Photo credit: Wikipedia)

Fast forward 18 years.  While TV viewing is more segmented than ever, overall viewing has continued to increase, as has use of digital devices to engage viewers.  In fact, there is now evidence that the very things that were feared to be pulling viewers away from TV are, in fact, deeply engaging them in the show.  According to a new study from iModerate Research Technologies, social media can increase the time viewers spend watching TV.  58% of those consumers who share stuff on social networks related to what they are watching at least 10 times a week, report watching more live TV. The respondents in this study consistently remarked that it makes TV more fun.

What’s really interesting is that there is evidence that the social activity has viewers adding shows to their TV activities specifically because of social conversations.  Turns out that it’s free promotion, not competition, I guess.  With time spent viewing continually on the rise, social interaction seems to be adding a dimension that can compensate for the times when “there’s 57 channels and nothing on.”

iModerate also found three types of consumers who regularly engage in social TV experiences. They are:

  • The Sports Nut”: 25-54 year-old males who use social platforms to comment on games, debate, talk trash, etc.
  • “The Extrovert”: 18-34 year-old males who have a lot of real-life and online friends.
  • “The Girlfriend”: 25-44 year-old females who primarily use social TV to discuss the dramas and reality TV shows that are important to them, which is akin to a “girls’ night out” experience, according to the study.

Another example of how sometimes our worst business fears are, in fact, our best friends!

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Detective Movies and Broadband

When I watch a thriller or detective movie, I find myself paying a lot of attention to minor things – a front desk clerk, a random event like what’s playing on a TV in a bar – because inevitably the end of the movie involves something that was hinted at earlier.  The key is usually something to which no one seems to be paying attention but would have been recognized as highly significant had they been.

I thought of that when I read a couple of articles over the last week and as I’m going through the reports of yesterday’s new iPad announcement.  Let’s see if the pieces – none of which is seen as a big deal – get you thinking about the ending as they do to me.

First off, there was the report from Nielsen that looks at cord-cutters – those homes that have abandoned cable TV and are using the Internet and over the air signals to watch the programming they previous got via cable:

Though less than 5 percent of TV households, homes with broadband Internet and free, broadcast TV are on the rise—growing 22.8 percent over last year. These households are also found to exhibit interesting video behaviors: they stream video twice as much as the general population and watch half as much TV.

Even among those who haven’t cut the cord, there is a shift to video and Internet provided by the telephone companies:

The number of homes subscribing to wired cable has decreased 4.1 percent in the past year at the same time that telephone company-provided and satellite TV have seen increases of 21.1 percent and 2.1 percent, respectively.

Maybe it’s in part due to higher bit-rates available from companies traditionally seen as ISP’s?  After all, access to broadband Internet is a big priority:

Demonstrating that consumers are increasingly making Internet connectivity a priority, 75.3 percent pay for broadband Internet (up from 70.9% last year); 90.4 percent pay for cable, telephone company-provided TV or satellite. Homes with both paid TV and broadband increased 5.5 percent since last year.

OK – that’s a few of the “minor” characters – nothing huge there.  Now add this:

Across Europe, the Web has surpassed TV as the primary platform for 18-to-35 viewers to watch their favorite sport, according to new research conducted by Havas Sport & Entertainment for the Global Sports Forum Barcelona.

And this:

Stateside, the evidence suggests that more sports nuts are choosing to forgo pay-TV services for Internet services. According to The NPD Group, iVOD users reduced the time they spent watching television shows, news and sports via pay-TV companies by 12% between August 2010 and August 2011.

Every major sports league has some sort of online pay package available, which is not new.  Now let’s add in the new iPad which is becoming the second screen of choice for a lot of people along with an improved AppleTV that makes putting streamed content on to your HD television a snap.  Suddenly, we might be looking at a milestone (and the end of the movie for some businesses).  Live sports is one of the (and I think THE) killer apps.  Up until recently it’s been hard (or illegal) to find your live sport of choice outside of pay TV available through a cable operator.  Suddenly, higher speed broadband married to better devices married to that content being available via your ISP and the ability to throw it on to your big screen TV with no loss of quality while marrying it to apps, data, and social interfaces might be a twist no one saw coming.  Except I think maybe now we can.

What do you think?

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