Tag Archives: Television

New Data On A Shifting Market

Every so often we take a look at the cord-cutting phenomenon. This is the term that applies to the act of getting rid of your cable subscription,

Early 1950s Television Set

(Photo credit: gbaku)

or as is more frequently the case with young consumers, never having one to begin with. Since the folks at Experian Marketing Services just released some new information on the topic I thought this might be a good time to take another look.

As we’ve discussed here before, I think it’s probably too soon to tell if what we’re seeing in the data below as well as other data at which we’ve looked is a trend or a blip.  That said, I think we’re probably getting to the point, especially among young people, where we can begin to draw some conclusion and maybe to adjust our business plans accordingly.  Let’s see what you think.

An April 2014 survey published by Experian Marketing Services suggests that 7.6 million U.S. households, or 6.5% of all U.S. households, have now cut the cord–up 44% in the past three years. Ownership of an iPhone or iPad “noticeably increases the odds” that a household will cut the cord, Experian said. Experian notes that nearly 25% of adults between the ages of 18 and 34 who subscribe to a streaming video service like Netflix and Hulu do not pay for a traditional TV service. Experian also found that households who only watch streaming video on mobile devices are 1.5 times more likely to cut the cord, while those who watch streaming video on TV are 3.2 times more likely to cut the cord.

The above is taken from Cir.ca’s summary which also contains some other data points you might find of interest.  I think it’s pretty clear that whatever is going on it’s happening at an increasingly rapid pace.  It’s pretty apparent that as mobile devices – phones and tablets – become more able to handle high quality video streams the tether to the TV screen gets weaker.  The rapid growth of Roku devices along with Chromecasts, Amazon’s Fire TV, Apple TV, and other over-the-top devices, along with “smart” tv’s, has meant that well over half the homes have some way to access “television” on their TV screen without using a traditional cable service.  To me, that doesn’t bode well for the cable guys.

On the other hand, I’m guessing that most homes get their broadband internet service from the same people from whom they get their video service.  We’re already seeing Comcast and other providers marketing high-speed internet with a small dose of video, a very different approach.  Is the door open to others jumping in as Google has with Google Fiber?  Where are the WiMax folks?  Stay tuned – this isn’t over.  I am not sure where the trend line flattens out and the cord-cutting phenomenon stops, but we’re not there yet as this data shows.  What are your thoughts?

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Don’t Be An Idiot

Over the weekend, CBS and Turner tried an interesting experiment around the Final Four broadcast. They set up “homer” channels which have nothing to do with The Simpsons and everything to do with a particular team. Called TeamCasts, the channel would have announcers who openly rooted for a particular team and called them “us.” There was also a traditional, play it right down the middle broadcast available.
Apparently, not everyone got the message (or managed to decipher what the on-screen graphic meant that said it was a TeamCast) and Twitter filled up with complaints. Leave it to Charles Barkley to explain the problem:


Maybe a little harsh, but Chuck makes an excellent point, one we should remember.  People ARE idiots.  OK, not you and not me.  But there are idiots in the world.  Ever notice when you buy a cup of coffee that it says “this cup is filled with very hot liquid”?  That’s thanks to an idiot.  Ever see a piece of wrapped food that instructs the purchaser to “remove wrapper before consuming”?  Another idiot.

I don’t raise this to degrade my fellow humans.  I’m pointing it out because many of us assume the consumers are a lot smarter than they often demonstrate.  I am very aware of David Ogilvy‘s famous quote – “the consumer is not an idiot; she is your wife” and I agree with his point.  You can’t treat people like idiots.  You also cannot, however, assume that they’re a lot smarter than they are. They may not realize they have a problem that your product solves.  They may believe a competitor’s silly claim  that has no basis in fact because most people are too lazy to seek out the facts (just turn on one of the many news channels and you’ll be able to see hours of undocumented “facts”).

Don’t be an idiot.  As a marketer, strike the balance between respecting consumers and treating them as if they’re not really very bright.  As a consumer yourself, pay attention to facts and don’t go jumping on social media to proclaim your outrage when in fact you’re demonstrating ignorance.    Simple enough, right?

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Getting Twitchy

You might have read recently about the deal between Comcast and Netflix.

English: The Xbox console with the S controlle...

(Photo credit: Wikipedia)

Today’s screed is not about that, but since part of the reason the deal came about is Netflix’s use of streaming bandwidth, it raised a question in my mind.  If Netflix is number 1 in terms of using internet bandwidth and is not making deals with ISP’s directly to serve as their CDN‘s (content delivery network), what other companies are in a similar situation?  Who are the top five contributors to internet traffic?  The answer surprised me and reminded me once again of an important business point.

You probably got the next couple on the list correct:  Google (which is YouTube), and Apple are numbers 2 and 3.  Who’s next?  Hulu?  Amazon?  Facebook?  Good guesses since they are all major video sites and do come after number 4.  Give up?

The answer is Twitch.  No, that wasn’t a command.  Twitch is a site that broadcasts people playing video games.  I’m sure you’ve had the experience of sitting around a living room while someone plays a video game.   This is just a bigger room.  A MUCH bigger room.  So big that Twitch recently hit one million users broadcasting each month during prime time hours with 45 million monthly unique viewers who watched, on average, 106 minutes of video a day.  That means each month, viewers watch 13 billion minutes of video.  With the Twitch app coming to the Xbox (it’s only been on the Playstation 4) one can expect that the number of “broadcasters” will grow and the number of people watching will as well.

There are more people watching programming on Twitch than are watching most cable networks.  I’m willing to bet that the audience for this is bigger than many broadcast programs as well.  How many programmers are sitting around thinking about how to take away the viewing not just from people playing video games but also from people WATCHING people play video games?  That’s the business point.  We can’t continue to think about our businesses in “traditional” terms.  Our SWOT analysis need to be much broader and contain a lot of “out of the box” thinking.  The threats are everywhere.

They call it “blindsided” for a reason!

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