Tag Archives: Strategic management

Let’s Get Physical

Usually on TunesDay we talk about a song and that’s the title of the post.

CD

(Photo credit: grytr)

Today, however, we won’t be examining any old Olivia Newton-John songs and will, instead pose a question.  When was the last time you bought a piece of physical media? A CD or a DVD is what I mean. Well, this TunesDay we’re going to answer that question as well as have a think about what it all means. Maybe we’ll throw in a little point about statistics while we’re at it. Ready?

The good folks at Nielsen Soundscan and Nielsen BDS have some news for us about the amount of musical content consumption over the first six months of the year:

For the first six months of 2014, sales of albums are down 14.9% vs. the first six months of 2013. Vinyl AlbumSales and On-Demand streaming continues to show strong gains – Vinyl LP sales are up 40.4% and overall On-Demand streaming up 42% over last year, with on-demand audio up 50.1% and on-demand video up 35.2%.
 
Wow!  Everything old is new again – look at vinyl.  Here’s the statistics lesson – vinyl grew from 2.9 million albums sold to 4 million.  Yes, it’s up 40% but it’s a tiny percentage of all the content sales (maybe 2%).  Always put numbers into context – on their own they can be pretty deceiving.
On to the bigger point.  Once the music industry stopped fighting consumer demand and allowed the changes brought about by digital technology, I think they got a better picture of what was good and bad in terms of the music they were selling.  Album sales, both digital and physical, continue to fall.  As a heavy consumer of music I can tell you that there was nothing worse that spending $15 (in the old days) on an album to get the 2 great songs you wanted to hear.  That changed with the iTunes model of single track sales and the broader point of letting consumer buy just what they want is not lost in that.  Maybe that fall is about the inability of artists to put together a great album?
What stands out to me in this report is the continued growth of on-demand streaming – Spotify, Pandora, and others.  Audio on-demand streams grew 50% and unlike our vinyl example, the numbers are significant – almost 34 million streams up from just under 24 million.  Assuming each stream is one song, that’s 10 times the equivalent number of albums (10 tracks to an album) as were actually sold.  I suspect a good chunk of that music wasn’t new – the long tail at work.  So we’ve gone from consumers having to buy a physical product which continued excess materials (for which they had to pay to get what they want) and needed to be stored someplace (you should see the piles of records and CD’s in my house) to choice as to buying specifically what they want with no storage issues to paying just to hear what they want without owning or storing anything.  The content is the same, the business model radically different.  Maybe something in there points to a trend in your business?
Some might look at the Nielsen numbers and think music is in trouble.  I think it’s pretty healthy as long as we’re focused on the business music is really in now.  What do you think?

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Filed under digital media, Music

Playing Defense

There was a valuable business lesson to be learned from yesterday’s Mexico/Netherlands game.

2010_05_26-NED_vs_MEX_006

(Photo credit: colin.merkert)

I don’t know if you watched it, but the Mexicans took a lead early in the second half. This was more than a bit of a surprise – the Dutch are one of the favorites in the World Cup and the Team Mexico had barely qualified. El Tri have rarely made it past the round of 16, the stage of the tournament in which this game was played.  They didn’t make it this time either and we can learn from what they did.

After a quiet start, Mexico dominated the first half and scored early in the second.  They played attacking football.  Once they scored, however, the went into a shell and were content to sit back on defense, making the occasional counter-attack but mostly allowing the Dutch to come at them.  Holland is one of the best teams in the world and features three of the best players in the world in the attacking end.  It was only a matter of time before they tied the game given many chances to do so.  yet Mexico played defense.  Sure enough, the game was tied after a corner kick (Mexico had kicked the ball out defensively) and lost when a Mexican defender gave the ref a reason to call a penalty on a (perhaps phantom) trip.

Why the sports report today?  Because we often make the same mistake in business.  We get to a point where we’re happy with what we’ve got and then we play defense.  We don’t develop new products or services.  We don’t encourage our people to advance their skill set.  We sit back and allow the competition to come at us and put all of our resources into defending or delaying their attacks instead of making them wonder how to defend ours.

The time to play defense in business is when there are overwhelmingly negative forces in the market and not when you have a lead.  There will always be other companies attacking you and playing defense is part of any business plan.  However, building a small advantage and then expending all your resources to defend it usually puts you out of the tournament.  Thoughts?

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Filed under Consulting, What's Going On

Gnats

It’s summertime and I’m sure you’ve already had your first run in with a swarm of gnats.

English: A female Black Fungus Gnat.

(Photo credit: Wikipedia)

There are lots of different types of them and you can almost see clouds of them at time during summer evenings.  You might not realize that business has gnats too and those are our topic today.   We create these business gnats ourselves – they don’t hatch from egg clusters as do the bugs.  I want us to think about why we do so.

Gnats are little bugs and I find them very annoying.  Yes, they’re harmless but they’re unpleasant.  They can also be a distraction – let’s see you read at the beach with a gnat buzzing around you.  Business gnats are the same way.  These are the little problems which serve as distractions from the things we ought to be doing.  Instead of worrying about big questions – what are our business goals and how do we align everything that’s going on in our enterprise with those goals – we focus on little stuff.  How many Facebook “likes” did we get this week and how can we get more?

Making things complicated is akin to creating optimal conditions for hatching gnats.  Yes, I’m an advocate for things like A/B testing to improve conversion rates but only after we’ve dealt with the business fundamentals that make conversions necessary.  Moreover, what are we measuring and why is a much bigger and important issue and the gnats of tweaking our Instagram strategy.

How does one get rid of gnats?  For the flying kind one good thing to do is find their food sources and cut them off from it.  For the business kind doing that is easy – go look in the mirror or around the table at a staff meeting – there’s the food source.  Discourage people from finding little problems – or even worse, making them up – so there aren’t distractions flying around.  Maybe you could hand out fly swatters to everyone in order to remind them to kill the business gnats around them.  Make sense?

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Filed under Consulting