Tag Archives: Mobile technology

I Can’t See You

Once in a while we play a little game of compare and contrast which is what we’ll be doing today.

Person with PDA handheld device.

(Photo credit: Wikipedia)

The two items causing a bit of cognitive dissonance are studies from Pew and from Mongoose Metrics.  Let’s start with Pew Research Center’s Internet & American Life Project:

  • Nearly a third (31%) of adult U.S. mobile Web users say they now go online mostly through their cell phones
  • Leading the mobile-only Web trend are young people and minorities. Nearly half of all 18- to-29-year-olds (45%) who access the Internet on phones do most of their online browsing on their mobile device. Half (51%) of African-Americans and 42% of Hispanics in the same category also mostly go online through their phones. By contrast, only 24% of white mobile Web users turn mainly to their devices for Web access.
  • Less affluent (income of under $50,000 annually) and less well-educated people were also more likely to rely mostly on their phones for Web browsing than those with higher incomes and college or higher levels of education.

OK – pretty straightforward.  Nearly everyone has a mobile device, more than half (55%) use them to go on the web at some point, and as incomes go down the mobile device tends to become the primary point of access.  Got it.  Next.

Part of the 2012 Mongoose Metrics Data Series found that mobile internet access accounts for approximately 9 percent of all traffic. However, the report also found that about 10 percent of websites are fully optimized for mobile access, which means 90 percent are incapable of serving these users completely.

Oops.  You can read the study here if you’re interested.  It also reminds us that 80% of users preferred mobile sites when searching for prices and product reviews.  But then again, if they can’t see the great content you have, what difference does it make?

We’re at yet another point of change.  The desktop computer is dying a lingering death, and I think it will be an enterprise-only device within 5 years.  So why are a lot of us behaving as if nothing has changed?  We need to be thinking and building mobile first, as the data points out.  After all, being discoverable and social is useless if you’re not optimally visible.

Right?

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It’s Not ADD, It’s Technology

Time published the results of a study on media habits and the proliferation of mobile digital devices.  If you do decide to click-through and read it, be prepared to be disturbed.  I was.  Then again, I’m what is called in the study a “digital immigrant” – someone who picked up mobile technology in his adult life which was, of course, when it was invented.  Digital natives are those who grew up with the technology.  Since we’re all about being helpful here (and since if you’re under 30 your attentionis likely to wander in about 5 seconds according to this), let me post some of the key findings:

Nokia N8

Photo credit: Wikipedia

  • Digital Natives switch their attention between media platforms (i.e. TVs, magazines, tablets, smartphones or channels within platforms) 27 times per hour, about every other minute.
  • Because Digital Natives spend more time using multiple media platforms simultaneously, their emotional engagement with content is constrained. They experience fewer highs and lows of emotional response and as a result, Digital Natives more frequently use media to regulate their mood – as soon as they grow tired or bored, they turn their attention to something new.
  • More than half (54%) of Digital Natives say “I prefer texting people rather than talking to them” compared with 28% of Digital immigrants
  • One major implication of these findings is that Digital Immigrants are intuitively linear – they want to see a beginning, middle, and end to stories. For Natives, stories still need a beginning, middle and end, but they will accept it in any order. Digital Natives are subconsciously switching between platforms and can pick up different pieces of a story from different mediums in any order.

Let me add some random points from an article on A.D.D., which seems to be running rampant among young folks:

  • (ADD) is characterized primarily by inattention, easy distractibility, disorganization, procrastination, and forgetfulness
  • Often has trouble keeping attention on tasks or play activities.
  • Is often easily distracted.
  • Avoiding tasks that require a high amount of mental effort and organization
  • Often having difficulty concentrating on conversations

Is it me, or do you see the similarities?  One might wonder if the ADD diagnosis can be applied to anyone whom Time classifies as a Digital Native.  Maybe instead of giving Ritalin and Adderall we ought to be taking away smartphones and tablets?

Thoughts?

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