Tag Archives: life

Heroes

I woke up this morning to the news that David Bowie has died. I know we’re about business here and we’ll get to it, but Bowie was an artist I loved and I’d be remiss if I didn’t use his passing as a starting point today.

I first saw him on Valentine’s Day, 1973. From the opening notes of the introduction (Beethoven’s Ode To Joy) until he collapsed on stage after an hour and a half of intense rock, it was unlike any show I had seen to that point. What was striking, besides the music, was Bowie himself: flaming red hair and so androgynous. Spiders From Mars was an apt description, and Ziggy Stardust was mind-altering in terms of how I thought about rock stars. I think I spent a fair portion of my senior year in high school on the lawn outside of the music room listening to “Alladin Sane” with friends.

Over the next few years, I bought every Bowie album, each one different, often with completely different musicians. I first heard Stevie Ray Vaughan on a Bowie album (1983’s Let’s Dance) but Bowie was always a musician with whom other musicians wanted to collaborate – the list is way too long for this space. Let’s just stipulate that anyone who can sing with artists ranging from Bing Crosby to John Lennon to Queen is the personification of versatile.

Another interesting thing about Bowie was how he became different characters over the course of his career. Ziggy Stardust became a soul singer who became the Thin White Duke. Rock became soul which became dance which became electronic which morphed back into rock. He also did many things well – actor, songwriter, performer.

Yes, there is a business point. Bowie’s career was, as Wikipedia says, one of reinvention, musical innovation and visual presentation. Those are three keys that should be a focus for any brand: innovation, reinvention, and presentation. You never quite knew what you’d be getting with the release of a new Bowie record but you always knew it would be good, if not great. We should always be seeking to push ourselves while keeping the core tenets of our brands true.  People need to be able to count on and trust a brand, and Bowie showed us that brands need not stop innovating, growing, and surprising to retain that trust.  That innovation and surprise continued right up until the end with the release of his final album. Universally acclaimed, it is very different musically. Maybe because he knew it was to be “a parting gift” to his fans.

“Heroes” is probably my favorite Bowie song.  It came out my senior year in college (a school that Bowie’s wife Angela got kicked out of, by the way), and I’ve found it to be inspiring ever since. Great products can do that.  Have a listen and take a moment to miss what Bowie, one of my musical heroes, has taught us.

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Filed under Music, Thinking Aloud

Crap Merchants

Maybe John Lennon had the Internet in mind when he wrote “Strawberry Fields/Nothing is real”.  OK, I realize the place in the song came long before the Web was invented, but they both have a decided lack of reality.  Since dishonesty or a lack of transparency seem to be this week’s theme, let me throw out another thought that’s prompted by the interwebs which might be helpful in business.  

There is a column in the Washington Post called What’s Fake On The Internet This Week.  It’s ending, unfortunately.  Like a car wreck, there is tragedy in every column but you can’t turn away.  What’s tragic is that people believe the things highlighted.  You’ve probably seen some of the amazing crap that goes viral.  Burger King refusing to sell Diet Coke to anyone ordering a 2,000 calorie Double Whopper or new flavors of Oreos.  Those are relatively benign.  It’s the junk about race or religion that is treated as Gospel that’s tragic.

How does this stuff get started?  It’s not an accident.  There are fake news sites that spend all day making this stuff up.  I realize that’s not new – the supermarket tabloids have been doing it for decades.  The difference is social media.  People don’t clip and send a National Enquirer article to hundreds of people but they certainly post things on Facebook.  One guy admitted he that tries to invent stories that will provoke strong reactions in middle-aged conservatives. They share a lot on Facebook, he explained; they’re the ideal audience.  Why do they do this?  Traffic equals eyeballs; lots of eyeballs equals revenue.

That really isn’t the business point.  This quote is:

Walter Quattrociocchi, the head of the Laboratory of Computational Social Science at IMT Lucca in Italy, has spent several years studying how conspiracy theories and misinformation spread online, and he confirmed some of my fears: Essentially, he explained, institutional distrust is so high right now, and cognitive bias so strong always, that the people who fall for hoax news stories are frequently only interested in consuming information that conforms with their views — even when it’s demonstrably fake.

We laugh at the fools who believe that Martians live among us and yet we’re all too willing to circulate information in business which confirms our own view of how the business is functioning.  That’s dangerous.  While a reality distortion field might work for a Steve Jobs, it probably won’t for you.  We need to find out the truth and not confirm out own cognitive bias. Laughing about the crap merchants who push this drivel is one thing.  Being one yourself is quite another, even if you’re less public than the folks who publish it on the Web. Besides, who wants to put their hand in the air and admit they fell for something so blatantly fake? You?

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Filed under digital media, Huh?, Reality checks

Posts Of The Year – 2015 – #2

Continuing with the most read posts of this past year, here is one from April.  A close friend of mine killed himself (I didn’t know that for sure at the time) and it prompted me to step outside of the daily business screed and into something way more important.  Please read and pass it on.  More importantly, act when you see a reason.

This was not at all how I planned to start this week of blogging but sometimes reality rears its ugly head and our plans need to change.

Over the weekend I learned that a friend passed away.  He was relatively young – in his early forties – and while I’m at an age where death pays a visit in my world a lot more often than it used to, this one has shaken me up.  You see, this is a guy whose life was seemingly very much on track up until about 2 years ago.  He had some physical challenges – very bad arthritis – which made his job in golf difficult.  Things started downhill.  He tried to start a business but it never quite got off the ground.  His marriage broke up.  His social media activity became less frequent as did his general communication.  I even heard he was homeless at one point.  While none of the obituaries mention a cause of death, it may have been as simple as a broken heart, deep depression, or as complex as a suicide.  I don’t know that it matters.

I wrote something on this topic a year and a half ago:

We all know a person who displays symptoms of things not being right in their lives. Those symptoms could come in the form of substance abuse or a big weight gain. Maybe their personality has changed – gone from light to dark. If you care about that person, you probably think about a way to say something that asks about what’s going on. It’s hard – people have feelings, after all and they are probably just as aware as you are of what they’re doing. Probably more so.  The ensuing discussion can be hard for both of you.  Sometimes it can derail a friendship.  More often, it begins a healing process, but only if you care enough to say something.

I tried to follow that advice with this friend.  I tried to help with the business start-up, doing the digital work and marketing.  I invited him to come cook with me (he had professional training and loved a kitchen).  Other invitations to meet up went unanswered.  In short, I tried.  And yet I feel as if I could have done more. I didn’t really “say something.”

It’s easy to say that his family should have been helping – he has a lot of family in the area.  Who knows – maybe they were estranged.  Maybe he wasn’t keeping them informed.  How many of us tell our loved ones all is well when the reality is that our world has fallen apart?

I’m sorry to start the week on a down note but PLEASE.  If you have people in your lives who seem to be lost, helping them find their way is really about helping you too.  Be that selfish.  Do more. Don’t wait and don’t be afraid.  They might be gone before you overcome your fears.

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Filed under Reality checks