Category Archives: Thinking Aloud

You’re In

I used to love hearing the coach say “Ritter, you’re in.”  It meant I was going to get in the game rather than just stand on the sidelines trying to stay warm and keep my head involved.  Ironic, I guess, coming from someone who now works in a profession renowned for standing on the sidelines and kibitzing to the players (best line ever – the commercial – where the consultants look at the client and say “oh, we don’t actually DO anything, we just recommend.”)

I’m thinking about this because I had an interesting experience this morning.  You may have seen the announcement that konnects, a new social network, is having its official launch today.  Like you, I need another social network like a third armpit, but I figured I’d search the Twitter community to see what was being said.  Interestingly, of the 35 (as of this writing) tweets in the last 24 hours on this subject, it seemed as if exactly one was from a person who had signed up and was using it.  The other 34 were either people reposting the announcement or asking for thoughts on the network.

How many blogs do you read that are just that?  Folks who are standing on the sidelines but really don’t have the skill required to play the game?  How many naysayers are there like that in your office – folks who are ready to criticize at a moment’s notice but who don’t move the ball up field themselves?

The perspective in the middle of the field or court or rink or tee box is very different than that from the sidelines.  We all need to get in the game and sweat a bit before we make a lot of noise from the bench.  I understand that it’s all a part of the conversation, and it’s certainly OK to ask questions or seek opinions (and I wish more people did both!).  But I think there’s too much uninformed chatter out there.  Maybe it’s peer pressure to blog/tweet/fill up the lifestream.   We’d all be better off sharing experiences, not just opinions.

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Filed under Consulting, Huh?, Reality checks, Thinking Aloud

There are bad deals

“Tell me about the last bad deal you didn’t make,” I asked.  My friend looked back at me blankly.  “Well”, I said, “you’ve just spent the last 15 minutes telling me about a few bad ones you did make.  What about the ones you didn’t make?”  That’s pretty much when he decided we’d chatted enough about business and the conversation turned back to golf.

Awhile back, Seth Godin, whom I admire, wrote a piece on making bad deals.  His article was more directed at the deals made between individuals as they start new ventures, but I’ve taken some of what he had to say to heart as I look at any business deal.

Not all deals are worth doing.  One has to know the point at which NOT making a deal is a better option and overcoming the very human desire to make something happen, to get something, to WIN!  But in so doing, you LOSE.  Get rid of those deals – set them free!  Very much like the Buddha I am, I know.  But the Buddha’s teaching is not so much of divesting one’s material possessions, but of not being overly crazy with our desires.  Sometimes the desire for a deal outweighs its true value.  The ones where the value of what you’re offering is disproportionately less than what you’re receiving are the ones I mean.  The ones where someone will take your product (grudgingly, it seems) and almost want you to pay them or demand you give up any chance of making back your investment in supporting them, the client.

So what’s the last bad deal you didn’t do?

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Filed under Consulting, Helpful Hints, Thinking Aloud

Choice?

I was up way too late last night watching the great performances by Nastia Liukin and Shawn Johnson.  Of course, as a soccer fan, I’m missing the USA/Canada Women’s match since it’s not on TV and as a Cablevision subscriber, I have no access to NBCOlympics.com video.  Yes, I’m aware that it’s pretty easy to spoof the system so one can watch but that’s not this morning’s point.

NBC is charging cable operators for a supplemental package of channels for the Olympics and the online broadband site.  While many operators have said OK (and I’m wondering how they’re passing along the costs to consumers), Cablevision said no thanks.  I have no issue with this- it’s the same decision as they and others make with respect to new channels and broadband packages such as ESPN360 all the time.

My issue is that history shows that consumers don’t like gatekeepers and will find ways around them.  AOL’s walled garden is gone.  Others are as well.  ISP’s have been fairly open to date (I say fairly since some of where Comcast is heading bothers me) and wireless networks are slowly opening.   Again, I have no quarrel with Cablevision’s decision.  But why didn’t SOMEONE ask me is I wanted to pay for it?  Cable guys hate ala carte pricing, NBC wants to get paid on the whole of a footprint rather than by individual users, but in the end, in theory, my sleepy wife misses some great performances.  Sure, she can watch highlights, but if NBCOlympics.com has any archived full-length stuff she’s out of luck.

By the way, why does NBC have you install Silverlight (required to watch) before they let you know if you are able to see live video?  Nice benefit to our friends in Redmond but sort of sneaky.

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Filed under Huh?, Thinking Aloud