Category Archives: Reality checks

You Never Walk Alone

Here we are, winding down another work year, and I thought this might be a good time to look at some food for thought on leadership.  Why now?  Well, at this time of year there are frequently year-end reviews going on and employees hear from their leadership as to how the employee has performed in the manager’s estimation.  Much more rare is the manager hearing from the subordinate with respect to the manager’s performance.  I suspect if the worker bees could speak up, they’d talk a fair amount about how the boss lacks interpersonal skills and a sense of mistaking pushing their employees in the right direction for leading them.   It’s a critical distinction.

It really boils down to character.  Many people get promoted into leadership roles and forget that they didn’t get there by themselves.  In fact, they lose sight of the fact that the single greatest skill a boss can possess is, in my opinion, the ability to motivate others in a positive way.  Turns out it’s not jut my opinion:

The flaws most commonly tripping up our at-risk leaders were related to failures in establishing interpersonal relationships. Far less frequent were fatal flaws involved in leading change initiatives, driving for results, and — we’re happy to report — character. That might explain how they’d managed to get as far as they had. But past a certain point, individual ambition and results aren’t enough. As they climb higher in an organization and the ability to motivate others becomes far more important, poor interpersonal skills, indifference to other people’s development, and a belief that they no longer need to improve themselves come to haunt these less effective leaders the most.

That’s from the folks at Zenger Folkman who do leadership assessments and training.  The good news is that bad leaders can become good ones if they’re willing to accept that they have issues.  The biggest of these may be the premise that they are somehow isolated from the team – above them in more than rank.  Bad leaders confuse who they are with what they do and substitute a title for earning respect.  None of us walk alone in the world and especially not in the work world.  Only when we acknowledge that and learn to work with and through others do we reach our full potential.

Make sense?

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Filed under Growing up, Reality checks, Thinking Aloud

Rage Against The Machine

It’s a snowy TunesDay here at the world headquarters.  What better to play to go with the peaceful, falling snow than Rage Against The Machine?  I’m not a fan of winter and even less so of snow, so the name of the band sounds appropriately disturbed.  If you want to join me in venting a little early winter energy, be my guest:

That’s called Know Your Enemy and it’s very typical of the band’s music and lyrics. As they do in this song, they frequently call for people to wake up and take action:

I’ve got no patience now
So sick of complacence now

and later on:

Yes I know my enemies
They’re the teachers who taught me to fight me
Compromise, conformity, assimilation, submission
Ignorance, hypocrisy, brutality, the elite
All of which are American dreams

So what possible place does this have in a business blog?  I mention it in the context of the latest report from JWTIntelligence which contains something I find both hopeful and disturbing at the same time:

In our ninth annual forecast of trends for the near future, we see how consumers are both welcoming and resisting technology’s growing omnipresence in our lives. For many, technology serves as a gateway to opportunity and an enabler of hyper-efficient lifestyles, but those who are most immersed are starting to question its effect on their lives and their privacy. One result is that more people are trying to find a balance and lead more mindful, in-the-moment lives.

Hopeful in that it’s good that people are beginning to understand that while technology can and does improve our lives it can come with some significant drawbacks.  The disturbing part is that this understanding will make using that technology in a business context ever more challenging.  Consumers are realizing that Big Data’s essentially putting an end to anonymity.  They might be feeling  technology’s effect on their attention spans.  You’ve felt it, I’m sure. That means your customers have as well.

What does it mean as users “know their enemy” and confront it as RATM suggests?  Is there an opportunity for companies to practice what I’ll call ethical tech – the use of technology that’s respectful of the user and helps them maintain balance?  Technology is what it is – those of us who deploy it are the ones that make that determination.  Will we set users up to rage against the machines?  Your call.

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Filed under digital media, Reality checks, Thinking Aloud

Is DWV Dangerous To Your Business?

It’s an epidemic!  I’m talking about DWV – Distracted While Viewing.  While not as physically perilous as texting while driving, if you are in the business of using television to get marketing messages to you audience, or if you’re a content creator who puts content on a TV screen (and remember that almost ANYTHING can be streamed to a TV), you need to understand what’s going on out there in media land.

English: American family watching TV (cropped)

(Photo credit: Wikipedia)

You might have heard some folks in the ad business complaining about web sites whose ads aren’t viewable above the fold.  Let’s put that (specious) argument in the context of a research study released last week from the Multimedia Research Group.  Try this summary on for size:

In general, multitasking while watching TV is a growing trend and that an increasing number of US adults are becoming TV multitaskers. The data show that most TV multitaskers are younger adults between the ages of 18-35.  The 35-44 age group is rapidly adopting mobile device multitasking, but still lags the younger adults in performing TV-related multitasking activities.

In fact, only 40% of folk report they DON’T do anything else with a second screen while watching.  An equal number frequently multitask, but not related to the TV program they are watching.  The final group is TV multitaskers; those who frequently multitask related to the TV program they are watching.  The numbers among younger people in particular (18-24) are representative of how things have changed.  80% are multitasking, split roughly evenly among those doing something related to what they are watching and activities that are not related.  The numbers aren’t much different in the 25-34 group although they seem to do more unrelated to what they’re watching.

So the most attractive demo – 18-34  – has learned to use their tablets and smartphones to view TV differently.  They’re distracted from the main screen although some may be quite engaged with the content on their second screen.  The real question is how are you going to rethink what you’re doing to capture this behavior as part of your engagement with this audience.  Anyone have a good answer?

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Filed under digital media, Reality checks