Category Archives: Music

Being Your Fool

Unless you’ve been off the planet for the last few days, you’re aware that Prince passed away last week. While the word “genius” is overused, it applies in his case. I hope you’ve seen some of the examples of his art – they’ve been everywhere as the tributes pour in. It’s one of those tributes I’d like to discuss today because it is instructive when it comes to business.

English: Prince playing at Coachella 2008.

(Photo credit: Wikipedia)

Before we get to that example, let me remind you that one aspect of Prince’s genius was his foresight in seeing how the internet and digital technology would disrupt the music business. This is an excellent overview of his relationship with the Internet from the Washington Post. While Price was an early adapter, appreciating how music could now be sold directly to fans without a record label, he also recognized how that very process could wipe out a revenue stream for musicians. As he put it: “Tell me a musician who’s got rich off digital sales. Apple’s doing pretty good though, right?”

Prince recorded an unreleased song called “There’s Something I Like About Being Your Fool,” and that gets us to our business point today.  One of the “tributes” to Prince came from AMC Theaters.  They announced that they would play Prince’s film “Purple Rain” in their theaters this weekend to honor him.  In my mind, this is the furthest thing from a tribute: it’s greed.  There is no mention of AMC letting patrons see Prince’s work for free.  They are charging full price.  There is no mention that all of the admission proceeds will be donated to any of the numerous charities Prince quietly supported throughout his career. I might be totally off base here and AMC might be doing something honorable, but even if I am, the business point still applies.

As businesses, our motives can’t be questioned.  It gets to the issue of trust, and trust is a critical currency these days.  If we’re not believable, whether it’s with respect to our products, our customer service, or our alignment with our customers, we’re in deep trouble.  Maybe AMC is letting people in for free or donating the proceeds but they’re being awfully loud about the film and quiet about the rest. Unlike the Prince lyric, people don’t like being your fool.  Sure, show the movie, but don’t call it a way to honor anyone when you’re lining your pockets using a tragedy.  I’m not that kind of fool.  You?

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Filed under Consulting, Huh?, Music, Reality checks

The Long Run

I see that the Rolling Stones have plans to release a new studio album this year. They last released new material 11 years ago. Then again, since they’ve been making records for almost 55 years, it’s not as if there isn’t a lot of their music to which you can listen while you wait. I saw the Stones last year. It was one of the best shows I’ve ever seen them play, and I’ve seen them regularly since the 1970’s. They’re the epitome of what every business should be doing: focusing on today but doing so in the context of the long run.

English: Keith Richards, live in Hannover

(Photo credit: Wikipedia)

Yes, I’m familiar with the famous Keynes quote that “in the long run, we are all dead.”  Some people – economists and others – take it to mean that we should enjoy today and not worry too much about the future.  In fact, he was arguing exactly the opposite (which is often what happens when quotes are taken out of context – another screed for another time).  Clearly, one can look at Keith Richards‘ lifestyle and not see a great deal of concern about the long run.  Don’t let the lifestyle confuse you.  Keith and the other Stones began as a band the took older music – blues, mostly – and placed it into a new context, thereby carrying it forward (some might say stealing!).  Their musical styles have always adjusted to the tastes of the time – they did disco (“Miss You“), they did country (“Wild Horses“, “Sweet Virginia“), they did many other types of music.  All of it was designed to stay relevant and to keep the band – and the business – healthy for the long term.  Think about how many bands had incredibly short life spans.  Sometimes it was due to internal disagreement, but usually it was that the band wasn’t thinking long-term, refusing to change (and no band leaders fought more than Mick and Keith!).

So how about your business?  I see quite a few founders who are thinking about ramping up and making a quick exit.  The “long run” is next year.  I’d rather be there for the long run like The Stones.  You?

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Filed under Music, Thinking Aloud

Heroes

I woke up this morning to the news that David Bowie has died. I know we’re about business here and we’ll get to it, but Bowie was an artist I loved and I’d be remiss if I didn’t use his passing as a starting point today.

http://www.youtube.com/watch?v=m3SjCzA71eM

I first saw him on Valentine’s Day, 1973. From the opening notes of the introduction (Beethoven’s Ode To Joy) until he collapsed on stage after an hour and a half of intense rock, it was unlike any show I had seen to that point. What was striking, besides the music, was Bowie himself: flaming red hair and so androgynous. Spiders From Mars was an apt description, and Ziggy Stardust was mind-altering in terms of how I thought about rock stars. I think I spent a fair portion of my senior year in high school on the lawn outside of the music room listening to “Alladin Sane” with friends.

Over the next few years, I bought every Bowie album, each one different, often with completely different musicians. I first heard Stevie Ray Vaughan on a Bowie album (1983’s Let’s Dance) but Bowie was always a musician with whom other musicians wanted to collaborate – the list is way too long for this space. Let’s just stipulate that anyone who can sing with artists ranging from Bing Crosby to John Lennon to Queen is the personification of versatile.

Another interesting thing about Bowie was how he became different characters over the course of his career. Ziggy Stardust became a soul singer who became the Thin White Duke. Rock became soul which became dance which became electronic which morphed back into rock. He also did many things well – actor, songwriter, performer.

Yes, there is a business point. Bowie’s career was, as Wikipedia says, one of reinvention, musical innovation and visual presentation. Those are three keys that should be a focus for any brand: innovation, reinvention, and presentation. You never quite knew what you’d be getting with the release of a new Bowie record but you always knew it would be good, if not great. We should always be seeking to push ourselves while keeping the core tenets of our brands true.  People need to be able to count on and trust a brand, and Bowie showed us that brands need not stop innovating, growing, and surprising to retain that trust.  That innovation and surprise continued right up until the end with the release of his final album. Universally acclaimed, it is very different musically. Maybe because he knew it was to be “a parting gift” to his fans.

“Heroes” is probably my favorite Bowie song.  It came out my senior year in college (a school that Bowie’s wife Angela got kicked out of, by the way), and I’ve found it to be inspiring ever since. Great products can do that.  Have a listen and take a moment to miss what Bowie, one of my musical heroes, has taught us.

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Filed under Music, Thinking Aloud