Category Archives: Music

Standing On The Moon

It is TunesDay and this week we’re going to have a dose of Good Ol Grateful Dead.  At the end of the 1980’s, the Dead released “Built To Last” and the song “Standing On The Moon” from the album became a standard part of their concert repertoire from then forward.  Have a listen but I’ll tell you up front that while the quality of the music is superb it’s not a great video.  I chose this performance because it’s 1989, it’s an earthquake benefit the Dead played in Oakland, and yes, that’s Clarence Clemons sitting in on sax:

Pretty, right?  And the “Such a lovely view of Heaven/ I’d rather be with you” part while we look at Jerry and Clarence gets more poignant every day.  So what does this have to do with business?

There is a tendency for all of us to have a “grass is always greener” mentality both in life and in business.  This song captures that as well as how one’s perspective can have an awful to do with one’s happiness.  Jerry sings about a number of things in the world that are pretty bad (war, children starving, etc.) and about standing on the moon, happy to be away from all of it.  In fact, with a broader perspective, they appear kind of small as he “watches it all roll by.”  The singer then realizes that while it’s serene on the moon with a lovely view of Heaven, the person he loves is still on earth.  Despite all the ugliness of the world, he wants to be back there.

It’s always a good idea to keep the broader perspective in business.   Be aware of the details but like the protagonist in the song, see them as part of a much bigger whole.  Things that may seem important up close are, in fact, relatively trivial.  It’s also an example of how things can take on added meaning when we use that additional perspective.  Jerry would be gone (along with Brent, the Dead’s keyboard player) in a handful of years after this was released.  I can’t listen to this without getting chills – he has a lovely view of Heaven but would rather be with us.  In fact, Garcia had almost died shortly before this song was written – I’ve always thought Robert Hunter was writing these lyrics with that in mind.

As businesspeople, a little time on the moon is a good thing.  Take a step back and don’t get caught up in any one moment or weekly report.  Stand on that proverbial moon.  You’ll “hear a cry of victory/And another of defeat” and realize that it’s the journey as much as it is the destination.  Coming along?

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Tell Me A Story

This TunesDay, I’m not really going to focus on any one song but on a number of them that make a great business point. If I were to ask you about “The River” (Bruce), “Cats In The Cradle” (Harry Chapin), “The Edmund Fitzgerald” (Gordon Lightfoot) or “Tangled Up In Blue” (Dylan), assuming you were familiar with them, you’d answer with two points. First, don’t I know any music from this century (I do!) and second, each of those songs tells a great story.  The list could go on and on and I’m sure you can add 5 or 6 of your favorite musical stories to the list.

The best of this genre actually give the listener a double benefit.  First, great music.  It may be an unexpected chord twist or an unusual arrangement but they’re out of the ordinary and immediately recognizable.  Second, the story.  Imagine if the obsessed fan in Eminem‘s “Stan” was the fan in the movie “Misery”.  The latter took an hour and a half to say what Slim does in 6 minutes yet the story is just as compelling.

That’s what we need to do as business people.  We need to tell stories that compel people to listen and do so in such a way that they leave us singing them again in their heads.  Listen to Dylan:

I’ve taken the most stripped-down version of this I could find and yet the love song sung by a troubled man is clear.  That’s how our messages need to stand out.  Connecting with people on an emotional level is far more effective than a bunch of statistics.  Take a good look at some Powerpoint you’re currently using.  Does it tell a memorable, coherent story or does it lay out a bunch of statistics?  Does it sing about solving problems or is it just more blah-blah-blah?

Figure out the story you want to tell then write a memorable tune to carry it forth.  Got it?

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Don’t Let Me Be Misunderstood

It’s an Election Day edition of our TunesDay screed.  You might think this is the one day of the year when things get political in this space and you’d be wrong.  However, one thing that culminates on this day is campaigning.  No matter which party you support or on which ticket you’re running, the last few weeks have been about communicating and that’s what led me to this week’s tune.

Please Don’t Let Me Be Misunderstood was written in for Nina Simone and came out in 1964.  A year later, the song was released by a British band that sped up the tempo and added a signature riff throughout.  This was the result:

I’ve loved this song since then and it’s been reinterpreted by dozens of artists since its release by The Animals.  To me, it makes a great point both for Election Day as well as for business.

Baby, do you understand me now?
Sometimes I feel a little mad
But don’t you know that no one alive can always be an angel
When things go wrong I feel real bad.

I’m just a soul whose intentions are good
Oh Lord, please don’t let me be misunderstood

We live in a time when communication has never been easier.  Explaining how one feels or where one stands on an issue should be simple – much more so than 30 years ago when there were no digital communications.  Ironically, both for politicians and for businesses, it’s exactly the opposite.  The tools have made communication so simple that the noise level is almost impenetrable.  There are thousands of voices competing for attention where dozens competed not long ago.

The result is that customers – and the electorate is a customer base – tend to listen to a very limited set of information.  They tend to hear what they want to hear from sources that they’ve chosen out of the morass.  Businesses – and political messages – get misunderstood because their messages are either unheard or undermined by competing signals (and that seems to be where our political system is these days – “gotcha” over substance).

As businesspeople we ought to be focused on not being misunderstood as much as we are on the getting a message out at all.  After all, one misinformed customer can spark a firestorm of social media backlash.  Election results are when we see how well understood candidates are.  Every day is when you find that out about your business.

Did you vote yet?

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