One of the joys of being self-employed and a one-man band is that I know the guys that run all the departments. The head of finance is lost sometimes but he has good people to call. The head of marketing seems crazy but he gets results. The Chief Strategy Officer is a genius. The travel office is a mess. We outsource legal. And then there’s I.T. Continue reading
Filed under digital media, Reality checks
Part of setting up a consulting practice, or any other business I suppose, is implementing a system of financial controls. My brother, the CPA, recommended I use Peachtree Software as my accounting system. Who am I to quibble with the CPA?!?!
I will quibble, however, with the CPA’s company of choice. I buy Peachtree, I install Peachtree, I begin to use Peachtree. This morning, however, I get a mesage from the software saying I needed to register the software. Now, I had already had to input a security key upon installation so I had figured it was already good to go. Nope. But what the heck: registration is generally a quick web form away.
Nope. Welcome to 1993. You have to call Peachtree to register. As in telephone. As in 10 minutes on hold, after which you get “Hi, this is Elizabeth, can I putyouonholdforasecond<click>” and 5 more minutes of silence. When asked why Peachtree was the only company left in the software business that required phone registration, Elizabeth answered, “oh, you can register online outside of business hours when we’re not here.” Guess I need to work at odder hours so I can be more efficient and register in 3 minutes instead of 23.
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