Tag Archives: business thinking

What A Soccer Player Teaches Us About Business

I spent part of the weekend watching the UEFA Euro Tournament.

European football government body badge

(Photo credit: Wikipedia)

If you’re into the sport of soccer, it’s must-see TV and the matches have, in general, lived up to the tournament’s stature as the best football tournament on the planet behind the FIFA World Cup.  During one of the games, the commentator described a player in a way that triggered an immediate business thought and that’s today’s topic.

The defender was described as having “a lack of pace but always a perfect reading of the situation so he’s quite valuable.”  In other words, he has the ability to read the situation on the field, react appropriately, and is rarely out of position even though he’s pretty slow relative to the other players on the pitch.  In my mind, that’s a good description of some desirable business traits as well.

How many executives do you know that act on knee-jerk reactions?  When they’re right, they’re often ahead of the field or have headed off a problem before it starts.  When they’re wrong, however, they often spend resources chasing markets that don’t develop or betting on new technologies that never pan out.  They end up out of position.

As businesspeople we can’t confuse activity for progress.  Moving quickly is always desirable but moving a bit more slowly while compensating for our lack of speed with a much better understanding of the situation is even more desirable in my book.  It’s not a particularly new thought:  we’ve all heard the fable of the tortoise and the hare and I expect we all know a few folks we’d describe as “slow.”  Slow is, in my mind, a relative thing – if they get to where they need to be because they can analyze a situation and react appropriately within the available time frame, they’re pretty valuable.

How about in yours?

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Is Your Menu Out Of Style?

For our Foodie Friday Fun this week I refer you to an article on the Eater/Philadelphia blog.

menu

(Photo credit: pomarc)

It makes a statement about food that just might have some business implications too.  Let’s see what you think.

In a piece entitled The 10 Signs Your Menu Is Out Of Style, they assert the following:

…what we eat is strongly influenced by the trickle-down effect of creative ideas and the cultural atmosphere we’re making decisions in. But, at what point does an ingredient or dish that once seemed utterly fresh become completely stale?

A classic like roast chicken may be safe, but most dishes are not so timeless. For example: The Korean taco. What started as a food-truck highlight from Kogi in Los Angeles has wended its way to TGI Friday’s menus everywhere. And recently, a bacon-studded sundae has appeared at Burger King. When a dish turns up on a chain restaurant menu, it’s over.

I agree – there’s a huge difference between a classic that’s widely executed with varying degrees of success and something “trendy” that loses its cutting edge.  Of course, that’s kind of true about anything in business, isn’t it?  The problem with trendy is that it becomes passe.  Or as Yogi once said about why he no longer went to Ruggeri’s, a St. Louis restaurant: “Nobody goes there anymore. It’s too crowded.”

If your business is built around catering to the masses, grabbing the latest thing and making it widely available is a good thing.  More often than not, we’re not about mass anymore – we fulfill niches, we serve highly segmented audiences, and we can’t afford to let the rest of the world catch up or dilute our magic potion.  Apple is the best at this (and yes, they serve mass markets but they’ve moved on by the time others catch up).

So what’s on your menu these days?  Classics?  Something others will be dumbing down for their own menus in six months?  Or are you trying to stay afloat serving up stale versions of other’s creativity?  Think about it!

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Why Your Phone Won’t Stay Charged

My phone almost ran out of power the other day.

Angry Birds

(Photo credit: Wikipedia)

I’m sure you’ve had a similar experience – a busy day of calling and mail and suddenly you’re getting the red battery indicator, triggering a desperate search for an outlet.  Not fun at all, especially when it doesn’t feel as if you’ve been all that careless about battery use.  Oh sure, you checked Facebook a couple of times and there was the 10 minutes of Angry Birds during a coffee break.  Well, that might be all it took.

According to research conducted by the folks at Microsoft, free mobile apps which use third-party services to display ads drain a lot more battery life.  In fact, they found that up to 75% of an app’s energy use goes to power the advertisements in free, ad-supported apps.  Notice the use of the word “free.”  The paid versions of the apps – the ones without the ads – don’t have the same effect.  It’s not just apps either – some mobile web pages were evaluated along with various browsers and that made a difference as well.

This raises a few questions in my mind.  If people can pay $1 and improve battery life, they’ll probably do so.  What does that do to the installed base of ads in the mobile sphere?  The study is very detailed about where the energy leaks occur, sort of like a report from an insulation installer walking around your house before winter begins (seal this window, you need to weatherstrip the doors).  Why don’t app developers spend more time on this?  Is it because they don’t particularly care?  The researchers recommend developers ask one question – Where is the energy spent inside my app?

The point for us as consumers is that “free” isn’t always better in the grand scheme of things.  More importantly, the point for those who depend on the continued growth of the ad-supported mobile economy is to focus on keeping those phones charged.  People can’t see and click on ads if their phones are dead.  It’s not the other guy’s problem even though they share the responsibility.  Finally, the lesson for all of us in business is to keep the consumer front and center.  Creating apps, web pages, or any other product that make us money and make our customers miserable is short-sighted.

And now I’m off to uninstall a bunch of apps!

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