This Foodie Friday, let’s talk about foams for a minute. Food foams, that is, and not the thick ones such as whipped cream, marshmallows, or even cake. I mean the foams that have come out of molecular gastronomy and are made out of mushrooms or parmesan cheese or just about anything else. Throw some stabilizing agent (agar, lecithin,etc.) into a liquid, grab the old immersion blender and voila: foam.
Let me give you two prominent cooks takes on them. The first is Gordon Ramsay:
If I want foam I will stick to my bubble bath after the end of a long week. Watching foam sit on a plate and 30 seconds later it starts to disintegrate and it starts to look like toxic scum on a stagnant pool of crap. I don’t want to eat foams. It’s not good.
Then there is Alton Brown‘s take:
Don’t think you can replace cooking technique with throwing a bunch of flavors on top of something. Any more than you can making it into a caviar. Or making it into a foam. If I live the rest of my culinary life without a seeing another foam, I’ll be OK. I’m sick to death of foam. What does foam do? Cover our bad cooking, by and large.
I must admit that I’m not particularly a fan of foams on my plate but I find the above two quotes of interest to us today because each also contains a business point. Chef Ramsay rightfully points out that when customers purchase a product they expect it to perform and endure. If you have kids, you know the experience of toys being destroyed by lunch time on Christmas. It’s almost as if the toy makers never put the thing into the hands of a 4-year-old to test endurance. But many of us have had the same experience with tech toys and other products. We need to build our products and services to last.
The second quote points out that customers aren’t easily distracted. A nicely flavored foam can’t hide a poorly cooked protein underneath it. It’s great that we design digital products and physical products to look nice but consumers value substance over style in the long run. Just as diners order the protein and not the foam, consumers are focused on the main promise the product is making and not on how pretty it is.
Foams add flavor without adding substance. I think we all need a lot more substance in this world. You?