Tag Archives: media

Is TV Terminal?

I spent 23 years of my professional life working for TV companies.  I miss them sometimes.  Then again, when I come across some of the information I’ve been seeing over the last couple of days, I wonder if there will be anything left to miss in a few years.  The business model I learned and practiced in my youth is rapidly becoming unworkable and the media landscape that’s emerging calls into question the viability of the entire system.  Let me explain.

Let’s begin with the basic premise.  The TV business is about aggregating eyeballs to sell to advertisers.  Yes I realize that extracting (some might say extorting) payments from cable operators has become almost as important a part of the business as the old ad model, but once the audiences disappear those payments might be jeopardized.  After all, if you pull your signal from a distributor and no one cares, where is your leverage?  The bundled model in which consumers pay for networks they receive whether or not they watch them has been a bit of a safety net for many outlets.  If the system “unbundles”, what happens?

That’s why a few bits of information paint a grim picture for my business alma maters.  This from GigaOm:

TV viewers are abandoning traditional broadcast and cable networks for online streaming services, and new devices in their living rooms are making it easier for them to cut the cord. That’s the gist of two new studies from Nielsen and GfK.

Or the Wall Street Journal:

Viewership of traditional television dropped nearly 4% last quarter, as online video streaming jumped 60%, according to a new report from Nielsen, crystallizing a trend for TV-channel owners amid ratings declines.

What effect does that have?  Business Insider says:

Data from The Standard Media Index — which claims to pull 80% of US advertising agency spend from the booking systems of five of the six global media global media holding groups, as well as some  independent agencies — shows that television ad spending showed a “considerable drop” in October, and was down 9% on the same period last year.

Streaming video viewing was about 4.8% of the time spent on traditional TV.  A year later it’s almost 8%.  Still small, but Nielsen doesn’t measure Netflix viewing (which is by far the greatest source) on anything but PC’s.  Quite a bit is viewed via tablets and over-the-top devices so this number is understated.

Is network and cable TV at the end-times?  No, but it’s not unthinkable anymore that those times could come.  CBS has launched a stand-alone streaming service, as has HBO.  One can’t help but wonder what happens when ISP’s, many of whom own traditional networks, stop (allegedly) throttling services like Netflix or eliminate usage caps.  Add the dawn of the “ala carte” era in cable packages and suddenly the TV world looks very different.

Thoughts?

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Filed under digital media, Reality checks, Thinking Aloud

Where Are The Kids?

Suppose you produce something that is widely consumed.

Braun TV

(Photo credit: Wikipedia)

One day you notice that your customer base is getting older in composition. “Duh,” you’re saying – people age. Of course, but if there continues to be an influx of newer and younger consumers, and if product usage remains steady in the younger segments, there isn’t a problem.

So you do a little digging and find out that use of your product by younger people has dropped off. In fact, use among 18-24 year olds is declining at a fairly rapid pace and over the last 3 years it’s down 18%. What now?

This isn’t a hypothetical case.  Welcome to the world of television.  Nielsen put out their quarterly viewing report and here is how one post summed up the results:

In the space of 3 years, Q1 TV viewing by 18-24-year-olds dropped by a little more than 4-and-a-half hours per week. That’s equivalent to roughly 40 minutes per day, says the report. In percentage terms, traditional TV viewing among 18-24-year-olds in Q1 2014 was down by almost 7% year-over-year. Between Q1 2011 and Q1 2014, weekly viewing fell by almost 18%.

I suspect that if you took sports out of the mix the declines would be even larger.  The younger segments haven’t stopped consuming some of the content but they do so using on-demand video both on the traditional TV screen and alternate screens such as their phones, tablets, and computers.  They’re also off playing games and watching others do the same.

I recognize that the TV business in which I grew up is dead.  How can you sell audiences that don’t exist?  Without the dual revenue stream of payments from cable and satellite operators for the programming I suspect we would have seen some TV companies go dark.  Interesting times just keep getting more interesting in the media business (he said echoing the old Chinese curse).  What’s your take?

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Filed under What's Going On

Alienation As A Business Model

After a very large sports weekend the trade press is filled with the various reports from the broadcasters about their record-breaking audiences.

no-cable-tv

(Photo credit: hjl)

The World Cup is generating huge viewership on TV as well as online.  The NBA Playoffs had massive audiences.  The Stanley Cup Playoffs did exceptionally well.  While the U.S.Open audience was down a bit there was still massive interest.

It wasn’t just sports either.  There was the usual slew of primetime shows that, in the aggregate, bring together a majority of the population across broadcast and cable networks.  I’ll admit to having watched my fair share of both sports and entertainment (and a little news thrown in).  As I was doing so, a thought came to mind.

All of these content providers (that’s what they are, you know) do their best to attract large audiences.  After all, a big part of their business model is selling the viewers’ eyeballs to advertisers.  Why does it seem, then, that every one of them goes out of their way to alienate the audience with way too much non-program material?

I’ll give you an example.  I tuned in the golf on Father’s Day at noon with my dad and my brother-in-law, also a golf fan.  From noon until around 1:30, we saw very little golf as NBC decided to show us feature after feature and do analysis of what the leaders would do when they teed off 2 hours later.  Even though some big names and popular players were on the course, they didn’t show us how the course was playing, how the greens were breaking, or anything else.  They also showed lots and lot of commercials.

I don’t mean to single NBC out.  Just look at how often something important on the screen is obscured by a promotional overlay, something common to every network these days.  Nielsen did a report which looked at 20 cable channels’ commercial loads in the first quarter of 2013. The results: Some nets don’t even fill 40 minutes of programming time per hour.  Nielsen told Adweek that the average clutter time today is 13:32 on broadcast; 16:59 on cable (so the program time averages barely 43 minutes).  You wonder why Netflix is so popular?

When we promise our customers one experience and then deliver something quite different, we’re in trouble.  I don’t tune in to any show to watch the ads or the promos and I’m sure you don’t either.  Yet those seem to be the focus for the program providers.  You can’t build alienating your customers into your business model.  All of us need to align our interests with those of our customers no matter what the business.   What’s your take on this?

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Filed under Consulting, Huh?