Tag Archives: Marketing and Advertising

A Better Ad Model

What does it say to you when people go out of their way to avoid your product?  Nothing good, probably.  That’s exactly what consumers are doing with digital advertising, and while it’s not good, it might actually be a blessing in disguise.  How so?  Source : comScore

I’ve been in digital media for 20 years, and during that time the question of “how do we pay for this” (monetization, in a word) has been asked constantly.  The obvious answer was to employ the ad-supported model of “old” media since adapting the subscription model to the digital age has proven incredibly difficult.  The problem is that with almost unlimited inventory, price pressures keep pushing down the revenue per ad and publishers just kept adding more “stuff” to keep revenues growing.  That’s not the case with traditional media, although TV has fallen victim to the same problem. Enter the ad blockers, which are a giant call to action to rethink the business model again. Well, maybe not the model but certainly the execution.

Some folks are already doing that with decent success.  Let me give you an example.  To unwind, I will often take short breaks to play a game on my phone.  While I don’t have an ad blocker installed on my phone, I have uninstalled a few games that popped up ads or placed the banners in places where it was likely that my fingers would accidentally click them.

One game I’ve been playing does something differently which I think is a very effective way to promote ad viewing.  Before I begin a level, a little box asks me if I want to watch a video and get rewarded with something I can use immediately in the game – a bonus life, a booster box, etc.  Saying “yes” brings up a full-screen ad of no more than 30 seconds – most are shorter.  The ads are almost always for another mobile game of some sort, and to get my reward I need to let the video finish.

This is a better way to market because it gives value to the user as well as to the marketer.  I almost look forward to the ad prompts since I gain something.  When was the last time you said that about an ad?  This sort of innovative thinking turned around the “avoid it at all costs” mentality, at least with this consumer.  It costs the publisher (the game I’m playing) nothing and brings value to all parties.

The business model hasn’t changed.  What has changed is that users are going to mobile, and within mobile they are hiding out inside apps. Rethinking how ads interface within those apps is how the business moves forward.  Showing ads that provide value to all parties – which includes the user – is the key.  You agree?

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Filed under digital media, Thinking Aloud

No Place At The Table For Bad PR

I had planned to rant today about some smart marketing I came across the other day when a bit of really awful marketing slapped me in the face. I guess I’ll save the good stuff for after the holiday! Instead, let me present some terrible PR work to you. It’s almost a textbook example of what not to do in the modern age. I’m not going to name names because maybe the client has no clue what this person is doing (which is bad too!) in the client’s name. The names are unimportant; the bad PR work is what matters.

English: Olives in olive oil.

 (Photo credit: Wikipedia)

The first thing that catches one’s attention is the release’s headline:

Olive Oil Give Box Celebrated After Investigation

My first thought is what the heck is a “give box”? Something that solicits charitable donations? No, what it is in actuality is a typo. In the headline. He meant “gift”. That’s strike one.

Next comes the meaning of the headline. A gift box celebrated after an investigation? Not exactly. There has been an ongoing investigation of fraudulent labelling in the Italian olive oil world for quite a while. The report came out last week. It made no mention, however, of either gift boxes or the brand that is behind the release, which is a Greek olive oil. As an aside, every olive oil producing region has issues with fraudulent labelling, so I’m not sure that “celebrated” is the right term, since the fact that some Italian producers were doing some bad stuff doesn’t celebrate your Greek oil.  In fact, it sort of makes me wonder if I should wonder about this oil. There is a ton of hyperbole in the document too.  If the oil is “priceless”, why is there a price stated? Strike two.

The body of the story pitch/press release (I can’t tell which it is which is a bad sign right there) reads like a direct response ad. It describes the product along with selling points and has an affiliate link into an Amazon store for purchase.  It goes on to suggest “ideas for this story.”  What story?  Why do my readers (you folks!) care one iota about a premium Greek olive oil?  How does the knowledge of what’s in this release benefit you?  Strike three.

My inclination here is to rewrite this and show you how he could have turned it into something that might be of interest.  Instead, let’s just remember that what’s “news” to you must really be news to the reader (or blogger).  Please don’t ask me, or any other outlet, to serve as your vehicle for unpaid advertising.  Please don’t ask me to waste my readers’ time.  And for goodness’ sake, proofread the release!

There is a valuable role for good PR.  Bad PR such as this has no place. You with me?

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Filed under Consulting, food, Huh?

Not Sexy (But Effective)

There is a big debate going on about whether advertising is dead. It may be, to a certain extent (that’s a much longer post) but I’m also certain that marketing lives on, albeit in a very different form than it was a decade ago. No matter where you come out on the aforementioned question, you’re probably in the business of reaching out to your customers or potential customers to increase sales. Today’s topic is an unsexy but highly effective way to do just that.  

I hope you or your marketing folks spend a lot of time on email, but I’m doubtful that’s true. It’s “old” technology, and I think we all sort of gravitate to more recent stuff. It’s not as much fun as video or social media nor as interesting as paid search. It just works.  This from the folks at Retention Science:

Although flashier channels like social media and mobile marketing routinely steal headlines, email is still the core of every effective digital marketing strategy…Email marketing generated the highest ROI for eCommerce in 2014, and consistently outperforms other channels in engagement and conversion. Even tech-savvy Millennials prefer to communicate with brands through email; 47 percent of respondents chose email as the preferred channel, while only 6 percent selected social media.

Integral to that statement is the notion of control.  People like that they can see what they want to see and unsubscribe if you’re not helpful (how’s THAT for good feedback!).  Email is much easier to personalize, and the offers can be fine-tuned.  Are you really going to make 100 different videos to reflect the nuances of your customers?  Probably not.

Email is one of those things in business that reminds us that the new, shiny object might not be the best use of our time or resources.  Building a mailing list is hard, and just using content (fill this out for a free whitepaper or report) won’t do it alone.  Great content combined with innovative thinking and smart socialization can help.  So can working with another brand that complements yours.  The reward, however, is well worth the effort.

A personalized ad, delivered which is requested by the customer, delivered when the customer wants it, and which is highly actionable and measurable sounds like email in a nutshell.  It also sounds like a pretty good thing to me.  You?

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Filed under Consulting, digital media