Tag Archives: Digital marketing

Gamifying The News

Here is an interesting item that made its way to my email box.  A researcher put together an online game to expose college students to news via a virtual social gaming environment.  Here is the premise:

More than 65 percent of Americans younger than 30 utilize the Internet as their main source for national and international news, according to the Pew Research Center. However, most young adults do not consciously seek out news online, but rather are exposed to it incidentally while searching for other information or doing non-news-related activities, such as visiting social networking sites or checking their email. Now, interdisciplinary researchers at the University of Missouri have created an Internet game that promotes school athletic spirit while engaging young people with the news.

In her previous research, Borchuluun Yadamsuren, a researcher in the MU School of Information Science and Learning Technologies, found that Internet users often are exposed to news through “serendipitous discovery” rather than deliberate consumption. Young people are especially likely to be “news encounterers” who find news incidentally while surfing the Internet for different reasons, she says.  “If we can develop a strategy to post stories or links from credible sources in locations young adults normally use, such as on Facebook or gaming sites, we can hopefully attract them to news media.”

So enquiring minds may want to know but they’re not very proactive in finding out, I guess.  The results were encouraging enough that the project is continuing on and I’m thinking we’ll see it as a full-fledged platform of some sort down the road.  What is really going on is a very basic principle of marketing – speak with (not at)  people in a meaningful way.  Rewarding them either psychically or financially for accomplishing a task can further engagement.  Think about what went on after the presidential debate.  While a lot of people watched, I suspect a lot more found out about the key moments through posts their friends put up on social media (the “binders full of women” meme took hold within hours).  Gamification techniques reinforce the discovery process.

Makes sense to me.  How about to you?  How can you use this idea in your brand’s business?

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Filed under digital media, What's Going On

Unoptimized Optimization

Logo of Adobe Systems Incorporated

(Photo credit: Wikipedia)

The folks at Adobe

came out with their annual Digital Marketing Optimization survey and I finally got around to spending a little time going through it.  The results are kind of troubling to me.  You can get a copy of it here (registration required) to see for yourself.  The gist of the survey is to ascertain how well marketers are using the data available to them to optimize what they’re doing in digital media.  For example, one thing I usually tell my clients is low-hanging fruit is to optimize content and marketing around on-site search – what your users are typing into the “search” box on your site.  It’s a great indicator of content that’s either missing or not presented in a way that’s obvious to your user. 34% of site visitors use site search first (according to the study) yet fewer than 50% of respondents are optimiz­ing on-site search results.  Hmm…

Here are a few other findings that make me want to scratch my head:

  • More than 50% cited testing was not a company priority
  • Marketers spend $92 per user to acquire traffic yet only $1 to optimize it.
  • Landing pages (41%), home pages (33%), and paid search (29%) are the top areas in which marketers are conducting online tests. 38% are not conducting any.
  • Social sharing was only chosen by 9% of respondents for optimization even though there is other research that shows how social sharing can play a big role in conversions (especially for online commerce).

If I spent $92 to get you to my site I’d do everything I could to get you to stay!  Here are the study’s top 5 recommendations:

  • Prioritize optimization across your organization as a strategic process
  • Use a data-driven approach to optimization
  • Optimize conversion with video
  • Optimize social engagement
  • Optimize for all mobile channels

All of which is pretty good advice (but not always so easy to do!).  In other words, commit to refining digital as you might your “real” product – ascertain what’s working based on data and commit to making it better every day.

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Racing To The Bottom

I was speaking with Don Antonio this morning.

English: digital hub Català: digital hub

(Photo credit: Wikipedia)

He’s a media maven who’s an incredible resource to me both personally and professionally. We were chatting, as we do from time to time, about the state of affairs in digital media and the topic of pricing came up. One needn’t think very long about how buyers and sellers interact before the realization that there’s a horrible misalignment of goals out there.  No, after 30+ years in the media business I’m not shocked that agencies want to buy things less expensively while sellers want to grow their revenues and maintain “rate card integrity.”  But it feels different now – let me explain.

It’s always been about the client – the advertiser – and getting results.  The problem now is that there’s no reasoning with a machine.  Real time buying, trading desks, and other “innovations” just push down CPM’s (which is why a lot of premium sites won’t deal in this space).  Meanwhile, a well thought out integrated promotion can’t get sold and activated because it doesn’t fit any models.  Many newer buyers (and sellers) learn  the tools but don’t understand the business.

Another thing.  comScore in particular (they sell the software) and others in general are making a big thing about not counting digital ad exposures unless there’s proof the ad was in a visible part of the page.  Nice idea – why pay for an ad that the user never saw even if it was displayed.  The problem for me is this – no other medium is doing that.  Oh sure – TV and radio can prove an ad ran – now let’s see the proof that even though the set was on someone was in the room and paying attention.  Magazines do research this but I’m not sure it’s used in rate negotiation.

We’re racing to the bottom, as The Don put it.  We use tools that drive down CPM’s and we impose delivery standards that make us work harder than any other medium to get paid.  I know – complaining isn’t a pretty way to start the week, but what are we thinking?  Your thoughts?

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Filed under digital media, Thinking Aloud