Category Archives: What’s Going On

Facebook Fadeout?

A basic law of gravity says that what goes up must come down and I suppose those laws apply to social sites as well. Witness MySpace, Zynga, and others. Now I don’t believe that social media is going anywhere. It’s become too important a communications channel and too ingrained into people’s lives. However, I do think that which social sites are the focus of social activity will continue to be an ever-changing landscape, particularly among the young and among early adopters.

I see far less activity on Facebook from my younger friends (by young I mean under 30 and under 25 in a number of cases) than I do on Instagram, Twitter, Vine, and other places.  You might have heard about the Piper Jaffray report stating, as TechCrunch reported,

that interest in Facebook seems to be declining heavily among teens. Though teens still dub Facebook their most important social network, Piper Jaffray reports that the numbers are down regarding how many teens see Facebook as the most important social media website.

What it more interesting to me is the report from the Pew Internet & American Life Project that found that even though 94 percent of teenage social media users still have Facebook, more and more are jumping ship to Twitter and Instagram because of what Pew found as “increasing adult presence, people sharing excessively, and stressful ‘drama.’”

Then there are brands who are trying to tap into that audience.  As usual, marketers tend to be their own worst enemies:

Retailers that push fewer posts, but better and more targeted ones, are gaining an edge over those that pursue volume when it comes to publishing Facebook content, new data suggests.

The 50 Social Retail Report from enterprise social media management company Expion analyzed 16,000 posts for the top 50 retail brands as designated by Interbrand. It found that as a whole, fan engagement and volume decreased for retail brands on Facebook, despite their increases in published posts – implying a need for more thoughtful earned and paid media strategies on the platform.

As we’ve discussed before, there really is something to be gained from listening and engaging rather than yelling and spamming.  Quality is demonstrably better than quantity.

All these reports tie together in my mind.  No matter how big a social site is, there are those who become bored and who move on to the next thing.  It’s like the old Yogi Berra quote about a place being too popular so no one goes there anymore.   Kids don’t want to be hanging out in cyberspace with their parents (or teachers or old guys like me!).  They don’t want to be deluged by massive amounts of marketing jetsam.  Is Facebook dying?  No.  But if you’re putting your marketing eggs in that basket in an attempt to reach the younger demo, you might be.

Thoughts?

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Fewer PCs And Fewer Cords

I saw two articles in the last day that might not seem to have much to do with one another but in my mind point to the ongoing changes in the media world.

English: Desktop computer Français : ordinateu...

(Photo credit: Wikipedia)

The first is from the Gartner folks along with IDC and it’s their quarterly report on PC shipments. Not surprisingly, the numbers aren’t good.  They are reporting around an 11% decline in shipments which continues a downward trend from last quarter.  There are a number of reasons to which analysts attribute this trend but the one with which I agree the most is the thinking that we’re now consuming media mostly on tablets.  PC’s are something that are used for heavy lifting – video editing, lengthy writing, spreadsheets, etc.   Families aren’t buying multiple units for the home any more (at one point we had four PC’s here for school work, business, and leisure usage among the family).

The second piece has to do with cord-cutting and comes from the folks at eMarketer:

Research company GfK surveyed US households with TVs and found that in 2013, 19.3% of respondents had broadcast TV only and did not subscribe to any pay TV service. That’s a 37.9% increase from 2010 when only 14% of households shunned pay TV services and relied solely on broadcast TV…The study suggested that while wider online video viewing and more internet-connected TV options may have boosted cord-cutting, basic cost savings is at the real heart of the move toward broadcast-only TV. The study found that 60% of those who cancelled their pay TV service cited cost-cutting as the reason.

I disagree with the notion that it’s the cost alone.  I think it’s more the cost/value equation (the expense to get the programming live vs. the cost of other sources on a delay) coupled with the wider penetration of tablets as cited in the first piece.  The market favors tablets over low-end computers, content producers are doing a better job of populating that channel, even to the detriment of their traditional distributors, and the business model (selling ads against an audience that’s viewing simultaneously) has been seriously disrupted.

I’m watching to see who moves to accept the new world and who denies that things are moving.  It’s sort if a climate-change analogy in my mind.  You can deny it right up until the ice pack mets and floods you out or you can take preemptive measures and move to higher ground.  Which are you doing?

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Butterflies Or Blips?

A report came out yesterday afternoon which got me to think again about the changing television business. Coupled with a few other things going on, I wonder if they’re the harbingers of some sort of butterfly effect in the media business or if they’re just aberrations. Let’s see what you think.

Cable tv

(Photo credit: Wikipedia)

The report is from the Leichtman Research Group (LRG) and it showed that video subscriber gains in the first quarter of 2013 by top U.S. service providers were not enough to avoid a first-ever net subscriber loss in the category over a four-quarter period.  In other words, fewer people signed up for pay TV – which is pretty much any kind of cable or other video service – than cut one off.  As Multichannel News reported:

Leichtman attributed the downward trend to a combination of a saturated market, an increased focus by service providers on acquiring higher-value subs, and seeing some consumers opt for a “lower-cost mixture of over-the-air TV, Netflix and other over-the-top viewing options.”

So that’s one thing – cord cutting.  Is it overemphasized by many at this point?  Probably, but when you see something happen for the first time ever, you need to pay attention.  Then there is the bill submitted by Senator McCain to use regulatory incentives to encourage programmers and distributors to unbundle their channels and offer a la carte programming.  This means that if you don’t watch a channel you wouldn’t have to buy it as part of a bundle.  So if you’re effectively paying $5 for ESPN as part of a basic cable package and don’t watch it or want it available, you might get a price break.  Then again, those of us who do watch it might be paying substantially more each month as the user base diminishes.  Do I think the bill will pass?  Probably not since the idea has been around for years.  However, it might just be another butterfly flapping its wings, especially given that there are many more options for video (see point 1!).

Finally, ESPN cut staff yesterday despite record profits.  One would assume they know what their projected P/L looks like and they have committed a lot of money to rights over the next few years.  Making cuts now ahead of the new rights kicking in can help maintain that profitability   Again, another butterfly but pair it with the potential for ala carte cable and fewer pay TV buyers, and then ask if these are butterflies or just blips?  What do you think?

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