Sorry I haven’t posted in a couple of days – my daughter graduated high school and then I attended the BMOeMerging Media conference.
While at the conference, I saw, once again, a phenomenon I really don’t understand. Crackberry-itis. The inability to stop using one’s Blackberry. I’m sure, like me, you see people typing away in meetings (where it’s just rude), at conferences (where it’s sort of a waste of the money you paid to be there), and elsewhere. What could be SO important? And if it is, why aren’t you off attending to it?
This is an offshoot of something that’s also pretty common: people saying they want one thing and doing something completely different. That’s why part of the discovery process in consulting involves not just asking questions (and listening to the answers) but also observing and researching on one’s own.