Techcrunch published a piece yesterday that caught my attention because I think it hits a proverbial nail right on the head. It dealt with the topic of fake news but I think it has important things to say to any of us in business as well. To quote the piece, “The real problem isn’t fake news; it’s that people have given up on that search for truth.” It’s a topic we’ve touched on here many times but I really like how the author – Jon Evans – explains to two different mentalities under which many of us operate these days.
I still tend to come at the world with what he calls an engineer’s mentality. I look at the information in front of me, seek out as much new information as I can, and adjust my thinking even if what I find contradicts what I believed previously. Whether you think of that as an engineer or a scientist or just being an adult, it seemed as if most of the people I knew operated under a similar paradigm.
He goes on to make the point that most people today operate instead with a lawyer’s mentality. You pick a side (generally based upon who is your client!), and then sort through all the available information, picking and choosing that which supports your side while discarding (at best) or belittling (at worst) that which doesn’t. In other words, many of us approach the world with what can be a fatal case of confirmation bias.
Many of my closest friends in the world are lawyers. In their personal lives, most of them actually tend not to bring their professional mentality to their personal thinking. That said, what’s wrong with the lawyer’s point of view? Simple. That one-sided analysis of the “facts” will be offset in front of a decision-maker – a judge and/or jury – by the other, equally biased set of facts presented by the opposing counsel. In business (and life), we generally have to weigh ALL the information ourselves and do the best we can with respect to sorting out the truth or the best course of action. We need to be our own opposing counsel if you will.
We need to think like scientists. It’s fine to have a point of view or an initial hypothesis, but we really need to apply the scientific method in our business laboratories and validate our thinking. Not all data are meaningful or even truthful. Neither are all the things we hear from coworkers. Do your research, form your own opinions. Given where we are as a country, it might not hurt each of us to think about our thinking and how we go about forming our non-business opinions too, don’t you think?