Posted on August 25, 2011 by Keith
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This morning’s “stupid things companies do” report comes to us from Tech Crunch and has to do with some lunacy at GameStop. For those of you who haven’t had the pleasure, GameStop (which also runs EB Games) is kind of Barnes & Noble for games. In fact, it’s actually a B&N spin-off. Unlike their former parent, they don’t seem to have a customer-centric focus and this incident is pretty clear proof of that. But let’s see what you think and maybe figure out a few pointers for all of us along the way. (more…)
Filed under: Helpful Hints | Tagged: Advertising and Marketing, business thinking, deus-ex-human-revolution, EB Games, Games, GameStop, Marketing and Advertising, OnLive, stupid, Video game, Video Games | Leave a Comment »
Posted on June 9, 2008 by Keith
Part of setting up a consulting practice, or any other business I suppose, is implementing a system of financial controls. My brother, the CPA, recommended I use Peachtree Software as my accounting system. Who am I to quibble with the CPA?!?!
I will quibble, however, with the CPA’s company of choice. I buy Peachtree, I install Peachtree, I begin to use Peachtree. This morning, however, I get a mesage from the software saying I needed to register the software. Now, I had already had to input a security key upon installation so I had figured it was already good to go. Nope. But what the heck: registration is generally a quick web form away.
Nope. Welcome to 1993. You have to call Peachtree to register. As in telephone. As in 10 minutes on hold, after which you get “Hi, this is Elizabeth, can I putyouonholdforasecond<click>” and 5 more minutes of silence. When asked why Peachtree was the only company left in the software business that required phone registration, Elizabeth answered, “oh, you can register online outside of business hours when we’re not here.” Guess I need to work at odder hours so I can be more efficient and register in 3 minutes instead of 23.
Today’s example of whatareyathinkin’…
Filed under: Huh? | Tagged: peachtree, software, stupid | 1 Comment »