By: barbara uboe

barbara uboe — Tue, 03 Nov 2009 15:45:59 +0000

Very true! And something I wish more employers knew, believed and acted upon! Another thing you can’t teach is attitude with people. I inherited an employee who, no matter how much she strove to get everything done in a more or less correct and timely fashion, and how much she improved in her phone manners (I did have to teach her to say please and thank you!), and how much I worked with her, there was just no social grace, no ability to hear herself as others heard her (and in the hospitality business, that skill is a must). Of course, I have been lucky enough to run into several employers who did hire people who may not have had the specific book-learned qualifications, but had at least some of the “stuff you just can’t teach”. And it’s a good thing because otherwise I would never have been hired for most of my jobs (a degree in French doesn’t qualify you for much…)!

Comments on: Hiring

By: barbara uboe